Print and Web Publishing Tutorials

Troubleshoot third-party plug-ins.

Troubleshoot third-party plug-ins.
Remove third-party plug-ins from the FrameMaker, and then restart FrameMaker. If the problem recurs …

Reinstall FrameMaker in Safe or VGA mode.

Reinstall FrameMaker in Safe or VGA mode.
Device drivers and software that loads automatically with Windows (for example, screen saver …

Run FrameMaker in a new user account.

Run FrameMaker in a new user account.
Create a new user account that has the same permissions as the account that you use when the pro …

Check for font problems.

Check for font problems.
To determine whether a font causes the problem, reduce the number of active TrueType fonts by moving the font …

Update the video card driver.

Update the video card driver.
Many video card manufacturers frequently update their software drivers. If you haven’t recently up …

Verify that other device drivers are compatibl ...

Verify that other device drivers are compatible with Windows XP.
If updating the video card driver doesn’t resolve the problem, …

Set the virtual memory paging file to the def ...

Set the virtual memory paging file to the default size.
Virtual memory allows the system to use hard disk space to store information n …

Repair and defragment hard disks.

Repair and defragment hard disks.
System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defrag …

Scan the system for viruses.

Scan the system for viruses.
Use current anti-virus software (for example, Symantec Norton AntiVirus or McAfee VirusScan) to check the …

Identify the file that causes the problem.

Identify the file that causes the problem.
If an error indicates which file causes the problem, reinstall the application to which tha …

Perform a clean installation of Windows XP, an ...

Perform a clean installation of Windows XP , and reinstall FrameMaker.
Perform a clean installation of Windows XP, and install FrameMa …

Reformat the hard disk, and reinstall only Win ...

Reformat the hard disk, and reinstall only Windows XP and FrameMaker.
Reformat the hard disk, and then install only Windows XP and Fra …

Check for SCSI problems.

Check for SCSI problems.
If you have a SCSI card for internal or external SCSI devices, verify that the settings for the card are corr …

Check for problems with RAM DIMMs.

Check for problems with RAM DIMMs.
Ensure that the RAM DIMMs (dual inline memory modules) are installed properly and are not the cause …

Internal Error when you use Find/Change in Fra ...

Internal Error when you use Find/Change in FramerMaker 7.x
Issue
When you use the Find/Change feature in Adobe FrameMaker 7.x, the app …

Troubleshoot PDF creation problems (FrameMaker ...

Troubleshoot PDF creation problems (FrameMaker 7.0 or later on Windows)
What’s Covered
Troubleshoot Acrobat Distiller
Troublesh …

Make sure that you use a version of Acrobat Di ...

Make sure that you use a version of Acrobat Distiller that is compatible with FrameMaker.
FrameMaker installs the required version of …

Make sure that Acrobat Distiller works

Make sure that Acrobat Distiller works.
Create a PDF file from another application, (for example, Microsoft Word) by printing a docume …

Check the messages.log file

Check the messages.log file
The messages.log file may include information (for example, PostScript errors) that you can use to troubles …

Troubleshoot FrameMaker

Troubleshoot FrameMaker
If you can create a PDF file from another application using Acrobat Distiller, there may be a problem with Fra …

‘Print and Web Publishing’ Category